Frequently asked questions
When does the course start and finish?
The e-course is available throughout the period you pay for and is automatically renewed until you choose to complete it. You decide when you start and when you end your subscription. When you have completed all the steps in your e-course, we recommend that you start again and either follow the same structure or choose the exercises per day that suit you best. Remember that it is the regular exercise that has the greatest effect on your brain and your health.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
How do I unsubscribe?
You end your subscription yourself, via the link in the menu.
How do I find documents that belong to the course?
You will find the documents that belong to the course under "Step Introduction" - "Module Welcome". You need to scroll down and all the documents are in a row as PDFs further down the page. Tip: Feel free to print them out before you start to make your workout easier.
What do I do if I still have a question I have not received an answer to?
We have compiled more F&Q on our website here. If you don't find the answer there either, you can contact us directly here and we will answer as soon as we can (we currently have limited resources but do our best to give feedback as soon as possible).